The amount I claimed was for train and airline tickets I had to book to get back to University early in March 2020, totaling £129... they changed their interpretation of my receipts each time I contacted them over several months, and eventually decided that I had not reached my excess of £80. I read here that other people have not had such a good time with the service, which is unfortunate, but mine was good. Almost everything you see online comes with reviews these days, including our travel insurance policies! I have been using this company for a couple of years and had no issues with buying the policies...but when I’ve come to claim it has been a nightmare....8-9 months down the line and still nothing paid. Avoid...pointless if they aren’t there when you need them most, have taken annual policy again thanks to their help. Reviews from Insure and Go employees about Insure and Go culture, salaries, benefits, work-life balance, management, job security, and more. Real reviews from real people. | Read 761-780 Reviews out of 4,030. Insure 2 Drive has collected 834 reviews with an average score of 4.56. They keep asking for more documents to bide time and also stating they have a back log of claims. Do not under any circumstances use Insure and Go as they will sell on your policy to another bucket company. | Read 7,261-7,280 Reviews out of 23,220 Do you agree with Insureandgo's TrustScore? We were loyal customers for years and have been treated appallingly. Because of the Covid Pandemic we decided to cancel our holiday but we had already paid a deposit for the holiday and purchased Disney tickets. Having checked the insurance policy to make sure I was entitled to make a claim i did. In 2018, InsureandGo reported providing 3.1 million travel insurance policies to UK customers, an increase of 1 million over the previous year. What we were told was a great help.Luckily we managed to get away.We always buy the gold cover and add medical needs for piece of mind. I insured with Insure and Go travel insurance for a flight recently. It offers insurance policies for comparison sites. Insure 2 go have yet to pay a bean. Do not under any circumstances use Insure and Go as they will sell on your policy to another bucket company. Risk Scores are determined by the conditions declared and the answers given. Only the latest review will count in the company's TrustScore. Who are Insure and Go Travel Insurance . InsureandGo review: Coverage If you are more interested in the basic coverage, however, you may find it's a good deal. InsureandGo (officially known as Insure & Go Insurance Services Limited) is a British travel insurance company which is owned by MAPFRE ASISTENCIA.. As well as the United Kingdom, InsureandGo also has operations in the Republic of Ireland and Australia.. Both are regulated by the FCA Financial Conduct authority. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. We offer single trip and annual multi policy travel insurance for trips to a variety of worldwide destinations. I would avoid Insure and Go like the plague if I were you. Travel insurance reviews. I can only apologise that you have been asked to provided information that you have already provided, Ryan. £1500 extra paid by us. Avoid...pointless if they aren’t there when you need them most, have taken annual policy again thanks to their help. I normally don't write reviews, but my experience with this company has been very poor - they don't even have consistent policies, and don't follow the rules they advertise in their policy. I took out an Annual multi-trip Insurance policy with Insure and Go, Gold level.Not cheap but certainly competitive in the market. I can only apologise for the delays, Christopher. However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 21st October - 25th October as of today's date. However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 19th October - 22nd October as of today's date. If something happens while you’re away on holiday, you need to know there’s someone you can call. You can't rely on this company to protect you on your travels - at all. We ask that if your claim was logged or supporting documents/additional information were provided to us after this date, to please allow time for the claims handlers to get through to your claim. Real reviews from real people. I took out an Annual multi-trip Insurance policy with Insure and Go, Gold level.Not cheap but certainly competitive in the market. Had annual snow cover with them. 16 InsureandGo reviews. I am sorry for your loss. Insure & Go is a popular, specialist UK travel insurance provider, which offers a range of plans to suit those looking to cover a budget holiday up to those insuring a premium holiday valued at up to £10,000 per person. I bought insurance from this company for a family holiday to Thailand and Cambodia to travel in May 2020. ABSOLUTELY DISGUSTING COMPANY!Never will either I or my business ever deal with this company again!So easy to buy insurance, with super helpful customer service teams.When making a claim it’s a very different story. What do Insure and Go Travel Insurance reviews by customer say? Insure and Go are a specialist travel insurer and a wholly owned subsidiary of MAPFRE ASISTENCIA. Cover age limits depend on territory - but in the UK, this is 90 for their generic travel insurance and 65 for backpacker insurance. Currently the claims team have confirmed to us that they are working on updates and new information on claims from 1st October - 5th October as of today's date. Please, please don't use this company. Please if anyone is even thinking about giving them your business read all the comments on their Facebook page. Because of the Covid Pandemic we decided to cancel our holiday but we had already paid a deposit for the holiday and purchased Disney tickets. Any other insurance, health, home, car etc refunds the amount not used. Not to mention every email takes about a month for them to respond to.Have now given up as is simply not worth my time anymore.Morally corrupt company.Do yourself a favour and avoid at all costs.Ps fully expecting them to reply to my comment on here asking me to follow up with my details so they can sort it. I received an email from Insure and Go late this afternoon which said that if you have a credit with them they will now refund it. MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAPFRE ASSISTANCE Agency Ireland and Insure and Go Ireland, is authorised by Direccion General de Seguros y Fondos de Pensiones del Ministerio de Economia y Hacienda in Spain and is regulated by … If you have provided information or emailed our claims department about your claim before these dates and have not heard anything, please contact our claims team as there may be an update. Written on: 06/09/2006 by djferros (36 reviews written) After reading reviews on the Review Centre website about Insure and Go Travel Insurance, I'm getting a bit worried about my claim. I am not making a claim just want to cancel. I was fully entitled under my policy to claim but have been given a huge run around for the last 6 months being asked to provide information that is impossible to get. Caution!! InsureandGo's travel insurance policy: is it good or bad? I had pre-paid accommodation which messed up on me, so I had to spend a night in a rather expensive hotel. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. I asked to cancel our travel insurance for a trip in August as no longer happening, advised no refund. A free inside look at company reviews and salaries posted anonymously by employees. 71%. Of course they did not tell me they had settled...that would be asking too much.I am sure I&G would say they would have paid anyway but then pigs might fly. I explain this and then they ask for the same thing using different words. Voice your opinion today and hear what 4030 customers have already said. We could not return home until April. I had a simple claim; my laptop was damaged during the flight. Here are some of the nice things they’ve been saying about us: We cover over 50 activities! Check out what 23,220 people have written so far, and share your own experience. and get full access to these results and all our reviews. Risk Scores are determined by the conditions declared and the answers given. Because of Covid, we needed to contact you for advice. I have used Insure and Go several times but fortunately never had to make a claim. I normally don't write reviews, but my experience with this company has been very poor - they don't even have consistent policies, and don't follow the rules they advertise in their policy. I am sorry to hear that you are unhappy with the price to cover your medical conditions, Peter. CHOICE Expert rating. We always use your company when buying travel insurance. What is the CHOICE Expert Rating. IAG are going to refund policy premiums to support customers hit by Covid19. We simply compare hundreds of leading insurance companies at a click of a button! I do apologise for the delays you have experienced with your claim, Gerard. I went above abs beyond to provide every single bit of paperwork needed in fact I sent this before they even asked I was way ahead of the game, it makes no difference they are a fully incompetent company. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. You can also read our community reviews and hear what others have to say about their experience with InsureAndGo. My case is now in the hands of the ombudsman. I understand with covid 19 things are difficult for insurance and the travel industry but I’d never use this company again. Check out what 23,172 people have written so far, and share your own experience. Do not use insure and go I have been trying to sort my claim for 4 months now and have not been able to speak to a representat... 6 comments 0 likes 0 dislikes Find out what genuine customers have said about goinsurance.com.au. Our Medical Screening works on risk scores. After almost six months of dealing with this company I have finally come to the conclusion I will not get any money from them as they are a morally corrupt company. 800-487-4722 If they are so difficult to deal with for a claim that would result in a payout of less than £50, I really wouldn't trust them for claims that are much more significant than this. We ask that if your claim was logged or supporting documents/additional information were provided to us after this date, to please allow time for the claims handlers to get through to your claim. I’m not desperate for the money because regardless I know it’s legally owed and even if I had to take them to court it would rule in my favour. Maltodextrin is sugar, and sugar is associated with weight gain, according to Critical Reviews in Clinical Laboratory Sciences. £1500 extra paid by us. A friend had recommended this company to me and I can see why. I have now had to block future payments via the bank. I can only apologise for the delays and issues you have had with your claim, Fran. Whoever is reviewing my claim doesn't properly read my emails and asks for information I have already supplied. On Feefo, InsureandGo is rated Excellent. If you are looking for travel insurance which includes cover for a pre-existing medical condition or illness, we are able to offer cover for a range of medical conditions, following a quick online medical screening process. Our seniors travel insurance products start from just $29*. They Upheld my complaint because they knew they had provided disgusting customer service but failed to resolve the issue.My claim has been ongoing for over 9 months now and it doesn’t even matter because now my main purpose is to earn people of this horrible company. have used Insureandgo for quite a few years always helpful and thorough in explaining each stage of booking. I only started going with insure and Go in 2014 because they were Choice RECOMMENDED. All the support is outsourced to multiple companies and the good reviews are from people who have not needed to complain.As it’s been said they are corrupt and I’m taking them to the ombudsman I advise everyone with an issue to do the same. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. Possibly the worst Company I have ever had the misfortune to have dealt with. True to form I&G just ignored the letter.Some 32 weeks after my claim the Ombudsman opened a case and surprise, surprise, after 35 weeks I&G paid up. All rights reserved. Do yourself a favour and read through the reviews (seperate to refund issues but claiming on your policy as well). Currently the claims team have confirmed to us that they are working on updates and new information on claims from 1st October - 5th October as of today's date. I would avoid Insure and Go like the plague if I were you. Not only did they take more than a month to reply each time I contacted them, but they simply did not understand the meticulously prepared receipts I sent them. Furthermore, they told me that I was entitled to claim $25 per 12 hours delay (which was, in fact, only half what my policy allowed). Delay upon delay, with dumb requests from the Company they farm out all their Claims to. Not only did they take more than a month to reply each time I contacted them, but they simply did not understand the meticulously prepared receipts I sent them. ABSOLUTELY DISGUSTING COMPANY!Never will either I or my business ever deal with this company again!So easy to buy insurance, with super helpful customer service teams.When making a claim it’s a very different story. I claimed at the end of November 2019 and … Insure and Go Services - The Very Worst. I can only apologise for the delays and issues you have had with your claim, Steven. The large amount of negative reviews worry me! Potentially saving customers time and money. Having checked the insurance policy to make sure I was entitled to make a claim i did. DO NOT USE!! Insure and Go worst insurer ever Insure and Go are without a doubt the worst insurance company I’ve ever dealt with. Wish I could give no stars. I believe that they only paid to avoid an instruction from the Ombudsman to pay.I hope the apologists in the I&G marketing department will keep their platitudes to themselves as I don't think anyone is silly enough to believe a word they say. You can't rely on this company to protect you on your travels - at all. Customer Score, ratings from real customers of the provider, and our expert analysis of the provider's policies. Travel Insurance. For a settled diabetic the medical uplift is very high.Was insured up till July on previous policy and the attitude to premium paid for no cover in covid times was well short of acceptable, We were on holiday to India and flew with Emirates. Not to mention every email takes about a month for them to respond to.Have now given up as is simply not worth my time anymore.Morally corrupt company.Do yourself a favour and avoid at all costs.Ps fully expecting them to reply to my comment on here asking me to follow up with my details so they can sort it. InsureAndGo was founded in 0 and is based in Miami, FL. For a settled diabetic the medical uplift is very high.Was insured up till July on previous policy and the attitude to premium paid for no cover in covid times was well short of acceptable, We were on holiday to India and flew with Emirates. After 24 weeks I realised that I&G are not an honorable company so I contacted the Insurance Ombudsman to ask for help. I can only apologise for the delays and issues you have had with your claim, Fran. I purchased an insurance policy with Insure and Go in 2019 for a trip to Disney world Florida in 2020. We always use your company when buying travel insurance. Popular Reviews ; All Cruise Reviews; Cruise Ship Deck Plans; Excursion Reviews; River Cruise Reviews; Luxury Cruise Reviews; Hotel Reviews; ... Insure and Go Credit To Be Refunded Insure and Go Credit To Be Refunded. The customer service team have been very and positively responsive to me, although it takes some months to hear back from an email. There are 2 customers that insure and go, rating them as excellent. It compares well to other plans for how much it reimburses for cancellations, interruptions and delays, and is above average when it comes to lost luggage or baggage delays. What do Insure and Go Travel Insurance reviews by customer say? I was going to wait untill I had my claim reviewed before going to the ombudsman but by now I realise that could be never so I’m complaining to every single channel possible to highlight this companies pure negligence.Asked for my bank details months ago despite them being given months prior to that this company is a joke and they will regret treating me in this way.Update to reply: this company is dishonest they are not working on claims from October they have not even completed a basic claim like mine from April. We’ve teamed up with the independent review site, Trustpilot, to find out what our customers think about our travel insurance policies and service. The amount I claimed was for train and airline tickets I had to book to get back to University early in March 2020, totaling £129... they changed their interpretation of my receipts each time I contacted them over several months, and eventually decided that I had not reached my excess of £80. Take a look at our reviews on ... but sometimes things go wrong and you may need to cancel. We have experienced hardship.We get at back of queue if we complain. Unfortunately when policy arrived it didn't cover my medical conditions as declared in Spain and so had to get refund And 're insure.k.orridge. have used Insureandgo for quite a few years always helpful and thorough in explaining each stage of booking. Do you agree with InsureandGo UK’s 4-star rating? Here For You During COVID-19 NEW! I do apologise for the delays you have experienced with your claim, Gerard. I am not making a claim just want to cancel. InsureandGo Gold review CHOICE Expert Rating. insurefor.com Reviews. If they are so difficult to deal with for a claim that would result in a payout of less than £50, I really wouldn't trust them for claims that are much more significant than this. Injured myself in St Gervais this year and had no hassle claiming for my transfers to the airport, and from the airport to my house at the other end. Not only did their policy not cover my claim but their Manager was blunt, unsympathetic and almost hostile when I called to ask how to direct my claim. Called insure and go and guess what? They required that I send a formal letter of complaint to I&G who would have 8 weeks to respond. Dont ever buy insurance with this company.. I have used Insure and Go several times but fortunately never had to make a claim. I understand with covid 19 things are difficult for insurance and the travel industry but I’d never use this company again. They required that I send a formal letter of complaint to I&G who would have 8 weeks to respond. They just use corona virus as an excuse but reality is I know of people who used other companies and they have been paid out within weeks.This company hides behind a good brand but reality is they are the worst I have ever encountered. Useful. I do not want a credit - I want my money refunded. It has now been resolved in my favour. Travel insurance - domestic; Travel insurance - international; InsureandGo Gold review CHOICE Expert Rating. Read our Insure and Go Travel Insurance Review to compare their policies and see why we gave their Black and Gold policies a five star rating. Do not insure with " insure and go" this fraudulent dishonest pathetic excuse of an insurance company are not honouring bald claims by thousands of their… 9. rang for a quote and Tyler was very helpful.He went through everything and explained it all in plain English.The whole thing was created inside 15 minutes,a great service. Soy protein isolate is high in protein and provides the 9 grams needed in one serving. I have only given 1 star as that is the lowest, if i could give negative stars I would. Worst customer service and like other reviews this company is a sham. My case is now in the hands of the ombudsman. In my opinion this is not ethical. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. MAPFRE are a multinational Insurer based in Spain. We've complained formally to them three times which should be logged and trigger a time limited review - nothing - and we've sent so many chasing emails to no reply that it's becoming ridiculous. Dont ever buy insurance with this company.. This Covid 19 pandemic is not ordinary. Not insure and go. Read InsureandGo travel insurance reviews from InsureMyTrip customers. Recently got stuck in Sicily when the ferries were cancelled due to adverse weather and I could not get back to Malta by ferry from where my return Emirates flight to Sydney was due to leave until a day after my flight had gone. 71%. Insure and Go, a popular travel insurer. Overall Which? We are now in December. Unfortunately, we are not able to access, discuss or make changes to policies if you are not able to pass data protection. Any other insurance, health, home, car etc refunds the amount not used. not covered oh no we do not cover you for that. Such an awful time for your family. I read here that other people have not had such a good time with the service, which is unfortunate, but mine was good. I lodged a claim with Insure and go17th April. What is the CHOICE Expert Rating. I do apologise for the automatic renewal of your policy, Kevin. After 24 weeks I realised that I&G are not an honorable company so I contacted the Insurance Ombudsman to ask for help. I was unhappy with an outcome and was able to reopen the case and supply further evidence. Jobs. I’m not desperate for the money because regardless I know it’s legally owed and even if I had to take them to court it would rule in my favour. I was insured in Feb 2020 before COVID-19 breakout and on Insure&Go's advice I curtailed my trip for which I am clearly covered for in my policy. Four weeks late.British embassy had to intervene and returned with British Airways. Of course they did not tell me they had settled...that would be asking too much.I am sure I&G would say they would have paid anyway but then pigs might fly. I asked to cancel our travel insurance for a trip in August as no longer happening, advised no refund. Well, you get what you pay for. Reviews. Insure & Go also said it had been working with the FOS as if it had been doing so all along. Seniors Travel Insurance. I do apologise for the delays and the issues you have had with your claim, Alena. All the support is outsourced to multiple companies and the good reviews are from people who have not needed to complain.As it’s been said they are corrupt and I’m taking them to the ombudsman I advise everyone with an issue to do the same. After almost six months of dealing with this company I have finally come to the conclusion I will not get any money from them as they are a morally corrupt company. Insured with insure and go twice,they… Insured with insure and go twice,they showed their true colours when Covid 19 appeared,I took the policy out on the 15 Dec-2019 and they told me I couldn't claim for flight cancellation as Covid 19 claims were excluded but would not refund the amount paid for the premium because I was outside the 14 day cooling off period.AVOID. Given travel restrictions we can't go. Recently got stuck in Sicily when the ferries were cancelled due to adverse weather and I could not get back to Malta by ferry from where my return Emirates flight to Sydney was due to leave until a day after my flight had gone. Tests conducted by our industry experts in the CHOICE labs to provided information that you are not able pass. 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